2013 Saturday Cleanings & Holiday Hours
The holiday season is here! Whether you need an emergency Deep Cleaning before the in-laws come, or you need to switch the date of your regular cleaning, we’re here to help! This holiday season we’re opening up our schedule to include three Saturdays – November 23rd, December 14th and December 21st.
These Saturdays always fill up fast, so don’t delay in contacting us if you want to get on the schedule! Scheduling and rescheduling options are on a first-come, first-served basis, and we really want to accommodate your cleaning.
Our office will be closed and we will not be servicing homes on November 28th and 29th, December 24th and 25th, and January 1st. If you have a regular maintenance cleaning scheduled for one or more of these days, it will need to be rescheduled.
The Scoop on Holiday Tipping
During the holidays we always get a lot of questions about tipping. This year we thought we’d answer some of your most frequently asked questions ahead of time!
Q: Should I tip my cleaning team?
A: Tips are not considered mandatory in the house cleaning industry, but are nevertheless an important part of a cleaner’s income. House cleaning is both a personalized service and a physically demanding job, and is just as deserving of a tip as restaurant service or hair styling. Ultimately it is up to the client to decide whether to tip, based on their budget and the quality of the service they are receiving.
Q: Should I tip extra during the holidays?
A: Many clients choose to give a special holiday bonus as a “thank you” to their team, especially if they do not tip regularly during the year.
Q: What is an appropriate amount for a holiday bonus?
A: Holiday bonuses typically range between $25-$100 per team member. Clients should take into account the length of time that the team has been cleaning their home and the quality of service that they have received throughout the year.
Q: How can I get a tip to my team?
A: There are a few different ways! If you choose to give a cash tip, be sure to place it in a clearly marked envelope indicating that it is for your team. If you pay for your cleanings by check, you can write a separate check for your tip or add the tip to your regular check and indicate in the memo line that you have added a tip. If you pay by credit card, contact our office and indicate the amount that you would like charged to your card. Team members will receive tips given via check and credit card on their next paycheck.
Q: Due to a schedule change I switched cleaning teams halfway through the year, how should I handle holiday tipping?
A: Please contact our office if you have any questions of this nature (or want more information about your team, such as members’ names and length of time serving your home), our knowledgeable staff will help you to make an informed decision!
